The Club’s business functions are at the heart of its integrated business model to deliver economic and social value to the community.
The Charities and Community (C&C) Division supports the work of The Hong Kong Jockey Club Charities Trust. In 2023/24, the Club donated approximately 90% of the Club’s annual operating surplus after tax to the Trust. The Trust approved a record HK$10.2 billion approved charity donations in 2023/24.
Working with the Government, non-governmental organizations (NGOs) and community partners, the Trust is committed to improving the quality of life of the people of Hong Kong. As a philanthropic organisation in its own right, the Trust also proactively identifies and initiates projects that anticipate future community and social needs.
The Club supports the development of Hong Kong through a wide range of projects, tackling critical social issues to improve the lives of millions of Hong Kong people, and is placing special emphasis on six areas: Positive Ageing & Elderly Care; Youth Development & Poverty Alleviation; Healthy Community; Talent & Sector Development; Sports & Culture; and Sustainability.
Key functions:
The Customer Strategy, Insights, and Innovation (CSII) Division is dedicated to cultivating customer-centric capabilities across the Club ecosystem and shaping customer strategies that drive business growth. Through a data-driven approach, the Division strives to achieve a 360-degree understanding and insights of owners, members and wagering customers, enabling the seamless design of end-to-end customer experiences across online and offline channels (Racecourses and Off-course Betting Branches). This is achieved by integrating Clubwide customer data onto a unified platform, creating a single view of our customers that empowers us to deliver personalised offers and unique experiences.
Key functions:
The Wagering Products (WP) Division is responsible for driving the wagering business strategy and results for the Club through the wagering products of Horse Racing (Local and Overseas), Football, Mark Six lottery and International Commingling with the aim to drive wagering turnover and revenue growth in a socially responsible and sustainable manner.
Key functions:
The Membership function is responsible for managing one of the world’s finest membership clubs, providing the Club’s members with exceptional hospitality, recreation and personal development opportunities, as well as exclusive access to thoroughbred horse ownership. Membership’s large and diverse operations encompass two racecourses, three clubhouses in Hong Kong and one clubhouse in Beijing.
The Strategic Marketing & Brand function drives the development and implementation of strategic marketing plans and the Club’s brand articulation under its unique integrated business model to continue enhancing the Club's corporate image as a significant contributor to the HK community. It formulates marketing strategies for different target audiences ranging from Members, racing fans and the public.
Key functions:
The Racing Division manages all aspects of Hong Kong's world-class sport of horse racing. Home to 12 international Group 1 races and to some of the world's top-ranked racehorses, Hong Kong also has some of the world's best trainers and jockeys. All of this is supported and made possible by the Club's team of racing professionals.
Key functions:
The Club's corporate functions play a vital role in shaping the strategy of the organisation as well as helping the running of its day-to-day operations.
The Audit Department is a high-performing and experienced team which contributes to the integrity, effectiveness and efficiency of the Club's diverse operations, and helps management to safeguard the Club against undue financial, operational, security and reputational risks. It has undergone significant transformation over the years to align with leading practices, and seeks continuous improvement to meet and exceed senior stakeholders’ expectation of a strategic, forward looking audit department that brings value to the Club by providing assurance as well as advising on systems of internal controls and sharing of best practices.
The Audit Department undertakes a variety of audits across the Club’s diverse operations, including operations, project, incident and other special audits.
The Corporate Affairs (CA) Division strengthens the strategic development and positioning of the Club as a world-class racing club and charity organisation, through engaging key stakeholders in both Hong Kong and the Mainland, and maintaining efficient and effective corporate communications.
Key functions:
The Corporate Strategy and Business Planning Office (CSBPO) is responsible for the Club's corporate strategy development, leading the business planning team to define and monitor the progress of the strategic KPIs, and evaluating the progress and quality of strategy implementation and the implications in the context of the Club's integrated business model.
Key functions:
The Projects and Risk Management (PRM) Division serves as the Project Management Office for the Club’s major Strategic Programmes (“SPs”) and is charged with managing these works in regards to scope, schedule, cost and risk. The division’s activities range from project execution to technical review, creation of operating models, and the development and implementation of both Enterprise Risk Management (“ERM”) and Project Risk Management on specific projects.
Key functions:
The Finance Division provides financial analysis, planning, control and accounting services to the key business units within the Club, and oversees the Club’s financial assets and investments. Through its procurement and supply chain functions, it also provides strategic management for a wide range of purchasing activities which help to sustain the Club’s daily operations and major community development projects. With the Club developing its business to meet new customer needs, the function is playing an expanded and increasingly proactive role.
Key functions:
The Information Technology (IT) Division provides innovative technology solutions that contribute significantly to the Club's mission and strategic objectives. This includes developing and managing the Club’s wagering technology, delivering new IT solutions and services based on business and IT requirements, and maintaining on-going support services in order to deliver a premium service to our business and customers.
Key functions:
The Legal and Compliance (L&C) Division supports a full range of legal support and services to all business units of the Club and associated companies. The Club’s diverse business operations require the team to help the business units deal with complex matters by identifying risks and complications, guiding the business units around those obstacles whilst preserving the Club’s reputation and integrity.
Key functions:
The People & Organisational Development (P&OD) Division leads people strategies and in collaboration with its business partners, enhances a performance driven culture to achieve sustainable business growth. The division aims to ensure a fit between employees and the overall strategic direction of the Club.
Key functions:
The Property Department is committed to providing integrated, customer-centric, sustainable and cost effective asset management, development management, project management and facilities management services to the key business units in the Club.
Key functions:
The Security, Integrity and Information Security (SIIS) Division is dedicated to maintain a secure environment across the Club, preserve integrity by combatting criminality and corruption risks, and assure governance of information security risks. The preservation of integrity is one of the core values of our business. Not only is it important to ensure horse racing in Hong Kong is fair, it is also of paramount importance to the Club that there is governance and fair opportunities in all bet-placements. The SIIS Division consists of Integrity & Financial Crime Risk, Racing Security & Integrity Assurance, Corporate Security and Information Security Risk & Assurance functions.
Key functions:
Tai Kwun is Hong Kong’s beating cultural heart, enabled by the Club in partnership with the Hong Kong SAR Government. A vibrant, welcoming space that brings people together, Tai Kwun is committed to inspiring the community through arts, culture and heritage. Located in the heart of Central, Tai Kwun brings creative energy into our city by providing the people of Hong Kong with access to a variety of immersive, world-class experiences. It is open for all members of our community to enjoy, nurturing appreciation for arts, heritage and culture. Learn more.
