The Club’s business functions are at the heart of its integrated business model to deliver economic and social value to the community.
The Charities and Community (C&C) Division supports the work of The Hong Kong Jockey Club Charities Trust. In 2022/23, the Club donated 89% of its operating surplus after tax to the Trust. The Trust approved HK$7.3 billion in donations to support 247 were charity and community projects in 2022/23.
Working with the Government, NGOs and community partners, the Trust is committed to improving the quality of life of the people of Hong Kong. As a philanthropic organisation in its own right, the Trust also proactively identifies and initiates projects that anticipate future community and social needs.
While the Trust funds a wide range of projects, it is also placing special emphasis on five areas: Positive Ageing & Elderly Care; Youth Development & Poverty Alleviation; Healthy Community; Talent & Sector Development; and Sports & Culture.
Key functions:
The Customer Strategy, Insights and Innovation (CSII) Division identifies and leads the customer journey for all stakeholders across the Club ecosystem. The division centralises the Club's customer understanding and insights across owners, members and wagering customers, striving for innovation via our Digital and Retail channels. Through enhanced data provision & insights, and online / offline customer strategies devised, improve the channels' and customer groups' ability to enhance customer experience, drive wagering turnover and groom customers up the tiers.
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The Wagering Products (WP) Division is responsible for driving the Club’s business results through the wagering products of horse racing, football wagering and the Mark 6 lottery.
The division manages the Club’s wagering operations and product development with the aim to drive business growth and revenue in a socially responsible manner. In addition, the division is also involved in leading our international commingling business and Mainland Sports Lottery co-operation development.
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The Membership function is responsible for managing one of the world’s finest membership clubs, providing the Club’s members with exceptional hospitality, recreation and personal development opportunities, as well as exclusive access to thoroughbred horse ownership. Membership’s large and diverse operations encompass two racecourses, three clubhouses in Hong Kong and one clubhouse in Beijing.
The Brand, Marketing and Experience function drives the development and implementation of strategic marketing plans and the Club’s brand articulation under its unique integrated business model to continue enhancing the Club's corporate image as a significant contributor to the HK community.
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The Racing Division manages all aspects of Hong Kong's world-class sport of horse racing. Home to 12 international Group 1 races and to some of the world's top-ranked racehorses, Hong Kong also has some of the world's best trainers and jockeys. All of this is supported and made possible by the Club's team of racing professionals.
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The Club's corporate functions play a vital role in shaping the strategy of the organisation as well as helping the running of its day-to-day operations.
The Audit Department is a high-performing and experienced team which contributes to the integrity, effectiveness and efficiency of the Club's diverse operations, and helps management to safeguard the Club against undue financial, operational, security and reputational risks. It has undergone significant transformation over the years to align with leading practices, and seeks continuous improvement to meet and exceed senior stakeholders’ expectation of a strategic, forward looking audit department that brings value to the Club by providing assurance as well as advising on systems of internal controls and sharing of best practices.
The Audit Department undertakes a variety of audits across the Club’s diverse operations, including operations, project, incident and other special audits.
The Corporate Affairs (CA) Division strengthens the strategic development and positioning of the Club as a world-class racing club and charity organisation, through engaging key stakeholders in both Hong Kong and the Mainland, and maintaining efficient and effective corporate communications.
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The Corporate Strategy and Business Planning Office (CSBPO) is responsible for the Club's corporate strategy development, leading the business planning team to define and monitor the progress of the strategic KPIs, and evaluating the progress and quality of strategy implementation and the implications in the context of the Club's integrated business model.
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The Projects and Risk Management (PRM) Division serves as the Project Management Office for the Club’s major Strategic Programmes (“SPs”) and is charged with managing these works in regards to scope, schedule, cost and risk. The division’s activities range from project execution to technical review, creation of operating models, and the development and implementation of both Enterprise Risk Management (“ERM”) and Project Risk Management on specific projects.
The Finance Division provides financial analysis, planning, control and accounting services to the key business units within the Club, and oversees the Club’s financial assets and investments. Through its procurement and supply chain functions, it also provides strategic management for a wide range of purchasing activities which help to sustain the Club’s daily operations and major community development projects. With the Club developing its business to meet new customer needs, the function is playing an expanded and increasingly proactive role.
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The Information Technology Division provides innovative technology solutions that contribute significantly to the Club's mission and strategic objectives. This includes developing and managing the Club’s wagering technology, delivering new IT solutions and services based on business and IT requirements, and maintaining on-going support services in order to deliver a premium service to our business and customers.
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The Legal and Compliance (L&C) Division supports a full range of legal support and services to all business units of the Club and associated companies. The Club’s diverse business operations require the team to help the business units deal with complex matters by identifying risks and complications, guiding the business units around those obstacles whilst preserving the Club’s reputation and integrity.
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The People & Organisational Development (P&OD) Division leads people strategies and in collaboration with its business partners, enhances a performance driven culture to achieve sustainable business growth. The division aims to ensure a fit between employees and the overall strategic direction of the Club.
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The Property Department is committed to providing integrated, customer-centric, sustainable and cost effective asset management, development management, project management and facilities management services to the key business units in the Club.
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The Security and Integrity (S&I) Department is responsible for the preservation of integrity by combatting criminality and corruption risks that can threaten horse racing, betting and membership at the Club. The maintenance of a secure environment and integrity is key to our business. Not only is it important to ensure horse racing in Hong Kong is fair, it is also of paramount importance to the Club that there is governance and fair opportunities in all bet-placements. The S&I Department consists of Security, Integrity, Anti-Money Laundering (AML) as well as Financial Crime Risk (FCR) teams.
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Tai Kwun is Hong Kong’s beating cultural heart, enabled by the Club in partnership with the Hong Kong SAR Government. A vibrant, welcoming space that brings people together, Tai Kwun is committed to inspiring the community through arts, culture and heritage. Located in the heart of Central, Tai Kwun brings creative energy into our city by providing the people of Hong Kong with access to a variety of immersive, world-class experiences. It is open for all members of our community to enjoy, nurturing appreciation for arts, heritage and culture. Learn more.
